General Information

Privacy policy

We do not sell or share any information provided by our customers.
Shipping

We ship all orders by UPS (United Parcel Service). All shipping charges are calculated by UPS online pricing interface based on your zip code and the weight of your order. We only add 75 cents to cover the cost of the box and shipping materials. You may choose the shipping method best suited from the available options provided by UPS, shipping time depends on the shipping option you select. We ship to any street address, not to PO/APO/FPO's.
Ordering

We roast in small batches to insure a fresh product. We do our best to ship all orders within 48 hours of receipt of payment. If there is any problem with your order we will contact you.
Tax

CT Sales tax of 6.35% will be applied to all non-food items shipped to addresses within Connecticut.
Contact Us

You can contact us by email info@coffee-tea-etc.com, or you can send a fax to 860-491-9920. You can call us at the same number but due to the noise level of the roaster, we may not hear the telephone ring, you will be able to leave a message. We are located in Goshen, CT.